Tomas Rivera

Product Manager
Driving SaaS Growth from MVP to Scale

I’m a Product Manager with 6+ years of experience in SaaS and digital products, specializing in taking ideas from concept to market-ready solutions. With a background in product strategy, customer research, and agile delivery, I’ve helped companies launch scalable platforms that drive user adoption and revenue growth.

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Product Manager – Innovatech (2021 – Present)

• Own the full product lifecycle for a SaaS collaboration tool.
• Led a cross-functional team of 12 engineers and designers.
• Grew user base from 0 to 10,000+ within 18 months.
• Implemented feature prioritization frameworks to boost development efficiency.

Associate Product Manager – NextGen Apps (2018 – 2021)

• Supported roadmap planning for 3 mobile app products.
• Conducted customer research that influenced core feature development.
• Introduced agile sprint planning and improved release cadence.

Product Analyst – FutureLab Solutions (2016 – 2018)

• Created data dashboards to track product KPIs.
• Collaborated with engineering to define success metrics.
• Provided reporting that informed product pivots.

Innoatech

Achieved 10k users in 18 Months

At Innovatech, I led the launch of a new SaaS collaboration platform designed for remote teams. Starting from MVP definition, I worked closely with engineering and design to prioritize features that balanced speed to market with customer needs. Partnering with marketing, I coordinated the beta rollout and established feedback loops to refine the product. Within 18 months, the platform scaled from zero to over 10,000 users, achieving a 40% monthly active retention rate. This project proved my ability to take a product from concept through launch and into early scale while aligning cross-functional teams around clear goals.

FutureLab Solutions

Reduced Reporting Time by 60%

At FutureLab Solutions, I collaborated with product leads to design an analytics dashboard that tracked the KPIs most critical to their decision-making. The existing reporting processes were slow and fragmented, so I gathered requirements across multiple teams and partnered with engineering to build a streamlined, centralized dashboard. The final solution reduced reporting time by 60%, provided real-time visibility into product performance, and quickly became a trusted tool used by four different product teams. This project reinforced my ability to turn complex data needs into simple, actionable solutions.

NextGen Apps

Redesigned onboarding to improve activation by 22%

While at NextGen Apps, I was tasked with investigating why nearly a third of users dropped off after onboarding in one of our productivity apps. Through user research, I discovered friction points in the first-time experience and identified opportunities to simplify the journey. I led a redesign of the onboarding flow, introduced a more intuitive progress tracker, and implemented push notifications to re-engage inactive users. Post-launch, onboarding completion improved by 22% and daily active users grew by 15%. This initiative highlighted how a user-centered design approach can translate directly into stronger engagement and retention metrics.

University of British Columbia (2010 – 2014)
Bachelor of Commerce (B.Com), Major in Information Systems

St. George’s School, Vancouver (Graduated 2009)